Exploring the Factors Influencing End Users’ Acceptance of Knowledge Management Systems

Monitoring system usage Organizations should monitor end users’ usage of KMSs to enhance the acceptance and use of the systems. Promoting success stories and best practices Through promoting success stories and best practices arising from the use of KMSs, more and more end users will be encouraged to get involved and be part of the systems. Satisfying needs continuously Organizations should keep end users interests in KMSs by providing what they want. Making KMS a part of business Organizations should infuse KMS into their business and have it become a part of the business routine. Making use of KMS a part of end users’ organizational life Organizations should make use of KMS a part of the end users’ life in the organization.